Terms & Conditions

Terms of Service

Last updated: June 20, 2025

1. Booking & Payment

  • A deposit of 30% is required to confirm your booking.
  • Full payment is due 30 days before tour departure.
  • All prices are in USD unless otherwise stated.
  • Payment methods accepted: Credit card, bank transfer.

2. Cancellation Policy

  • 60+ days before departure: Full refund minus deposit.
  • 30-59 days before departure: 50% refund of the total booking cost.
  • 15-29 days before departure: 25% refund of the total booking cost.
  • Less than 15 days before departure: No refund.

3. Tour Modifications

We reserve the right to modify tour itineraries due to:

  • Weather conditions
  • Local events or festivals
  • Safety concerns
  • Circumstances beyond our control (Force Majeure)

4. Travel Insurance

We strongly recommend that all clients purchase comprehensive travel insurance covering:

  • Trip cancellation and interruption
  • Medical emergencies and repatriation
  • Lost or damaged luggage and personal belongings
  • Personal liability

5. Liability

MOROCCO MAGIC TOURS acts as an intermediary between clients and service providers (such as hotels and transport companies). We are not liable for:

  • The acts, errors, or omissions of any third-party service provider.
  • Force majeure events (e.g., natural disasters, political instability).
  • Personal injury or property loss not caused by our direct negligence.
  • Lost or stolen personal items during the tour.

6. Client Responsibilities

  • Provide accurate personal and contact information during booking.
  • Ensure you have a valid passport and obtain any necessary visas for travel to Morocco.
  • Respect and follow the local customs, traditions, and laws of Morocco.
  • Behave in a respectful manner towards your guides, driver, and fellow travelers.

7. Contact Information

For questions about these terms, please contact us at:

  • Email: contact@morocco-magic-tours.com
  • Phone: +212 693 017 345
  • Address: RDC APPRT 13, 106 Lotissement Al Badr, Casablanca, Maroc